FAQ page

F A Q :

How do I return my order?
Please follow the instructions on our returns page.

Can I return my items for a refund?
We offer store credit or exchanges for any items that don’t work out.

How do I start my exchange?
To exchange, we ask that you place a new order and return your exchanged item using our returns portal. Make sure to check the box that this is an exchange - we do not offer returns at this time.

How long from the time of purchase do I have to exchange my items?
14 Days from the time it arrived or from the date of purchase.

Do you offer free return shipping?
Return shipping is the responsibility of the customer.

Can I send items back together from different orders?
Of course!

Can I return sale items jewelry/accessories?
No, these items are final sale and are NON-RETURNABLE.